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#1 Sep 19, 2018 12:52 AM

riverhippo
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From: Dallas, Texas, USA
Registered: Apr 10, 2010
Posts: 2,077
Gems: 1,093

Reignited Trilogy refunds rolled out. Check your pre-order!

I can't speak for Xbox1 users, not sure how it works for them.

For those that pre-ordered Reignited Trilogy on PS4, you should have gotten an email last month that looks like this:

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If you failed the respond to the survey, they would automatically cancel your pre-order and refund your money.  The auto-cancellations and refunds started yesterday.  Check your account to make sure you still have it pre-ordered, and locate your payment method for the refunded money.  The refund will take a few days.

I'm pretty upset about this, especially since I talked with PS Support last week and they assured me my pre-order was not canceled.  They basically lied to me.  I really don't think that e-mailing is a very good way to verify pre-orders either.


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Wake me up...    when September ends is here...

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#2 Sep 20, 2018 2:18 AM

36IStillLikeSpyro36
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From: here: tinyurl.com/ihb5ycbc
Registered: Aug 15, 2008
Posts: 15,469
Gems: -932
Birthday: 2 August
Age: 24 years old
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Re: Reignited Trilogy refunds rolled out. Check your pre-order!

no video game can just have a smooth release anymore, can it? it always has to fall apart at some point.


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#3 Sep 22, 2018 3:00 AM

riverhippo
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From: Dallas, Texas, USA
Registered: Apr 10, 2010
Posts: 2,077
Gems: 1,093

Re: Reignited Trilogy refunds rolled out. Check your pre-order!

The only think I hate is that its hard to complain about delays, because the counter argument is always "would you rather have a rushed buggy game?"

And I'm like, no, but I would prefer a game that releases when they announce it will release for once.


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Wake me up...    when September ends is here...

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#4 Sep 22, 2018 9:10 PM

Mr. John
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From: Dragon Shores.
Registered: Feb 12, 2010
Posts: 6,929
Gems: -131

Re: Reignited Trilogy refunds rolled out. Check your pre-order!

Sorry to hear all turns out well and you get the game no problems.


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#5 Sep 26, 2018 3:05 PM

Swaffy
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Registered: Aug 24, 2008
Posts: 6,587
Gems: 218

Re: Reignited Trilogy refunds rolled out. Check your pre-order!

I didn't get a refund from Xbox yet when I look at the game on the store page it shows the price ... I need to figure it out -.-

They should have just kept my pre-order and simply moved the date. Is it really that hard?


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