Also, I actually feel bad for their PR people on Twitter. People are harassing them so much over this and I feel like they honestly are struggling very hard to respond to it all without making Microsoft come out of this even worse than they already have. This is an interesting case because they're responding to positive feedback (if crazy) but all the negative feedback has been incredibly immature.

But yeah, whoever's running that Twitter account is not doing a very good job. Is that really the only positive feedback they could come up with?

THE END OF MICROSOFT HAS COME!!

Apparently EA tried to big up one of their games before in a different Twitter account so nobody knew it was them... but they accidentally sent the tweet from the EA Europe account...

BAHAHAHAHAHAHAHAHAHAH xD what tools

Microsoft supporting this kind of stuff is just plain bad. I mean he's a loyal fan but bashing people like that yeesh.

If you look at what tweet that was replying to, you'll see it was actually replying to a fairly normal tweet- still in capital letters, but it said something along the lines of "you're doing great, don't let the haters get you down", although the Phil guy also mentioned that he'd spoken to xbox's twitter account quite a lot, suggesting they saw his more violent tweets, too. Whatever they're doing is just childish.

Perhaps it's a member of Microsoft rather than a fanboy of theirs'? Apparently EA tried to big up one of their games before in a different Twitter account so nobody knew it was them... but they accidentally sent the tweet from the EA Europe account...